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FAQ

What Covid precautions are being taken?

At Quince, we update our policies to reflect the most recent guidelines from the CDC and the City of San Francisco.

PROOF OF VACCINATION REQUIRED

 As of Friday, August 20, 2021, proof of COVID-19 vaccination will be required for patrons wishing to eat indoors at restaurants in San Francisco. Upon entering the restaurant, you will be asked to show your vaccination card; a legible photocopy of the card, or a photograph of the card on your cellphone, and/or a Digital COVID-19 CA state vaccine record QR code . We will also continue requiring masks and social distancing throughout the restaurant per current City health mandate requirements. Thank you for your cooperation. 


Please visit sf.gov/topics/coronavirus-covid-19 for the latest city mandates.

We prioritize your wellbeing and are taking the following additional steps for both our indoor and outdoor dining:

The design of the Quince dining room inherently facilitates social distancing with generous spacing between our tables.

Quince has installed a GPS Needlepoint Bipolar Ionization system that uses air purification technologies to continuously reduce pathogens and improve air quality.



What does my purchase of a reservation include?

Your purchase includes your food menu, service and taxes.

Supplements to the menu and alcoholic beverages (if you do not choose the wine pairing in advance), are available for purchase at the time of your experience for an additional expense.



Can I cancel or reschedule my reservation?

All sales are final and non-refundable.
With at least 72 hours of notice, we will do our best to reschedule your reservation to a future date within the calendar year. We will not be able to accommodate any changes with less than 72 hours of notice.



I missed my reservation date, can I apply it as a deposit towards a future date?

Without prior arrangement, we are unable to apply your purchase towards a future date.



How far in advance can I make a reservation?

Reservations are accepted one month in advance to the calendar date.



What are the taxes and service charge applied to my bill?

For all dining room reservations, a 20% service charge is added to your bill, as well as a 5% surcharge for San Francisco’s employer mandates and a local sales tax. Please note that the service charge is not a tip or gratuity. It contributes to fair and equitable wages for all non-management employees involved in creating the dining experience for you, both in the kitchen and dining room.

Any gratuity paid on the evening of your reservation is at the discretion of each guest and is not required.



Can dietary restrictions be accommodated?

We are able to make accommodations for common dietary restrictions (for example: vegetarian, pescatarian and can remove shellfish, nuts, or gluten from our menus) with at least 72 hours of advance notice. Please know that it may not be possible for us to accommodate all dietary restrictions and allergies. Please email info@quincerestaurant.com with any specific allergy questions or concerns.



May I see a copy of the menu in advance?

We are happy to provide you a sample menu for your reference. Please note that this menu is for representative purposes only, as are menus are guided by the seasons and our ingredients change daily.



How long will our dinner last?

The average meal at Quince lasts approximately two to three hours, depending on the menu you choose. If you have scheduling restrictions, please let us know, and we will do our best to accommodate.



Does Quince have a dress code?

Quince does not have a required dress code.



Is valet parking available?

We are not currently offering valet parking. There is an outdoor self-parking lot at the corner of Sansome and Pacific for a $20 flat fee. If a secure and covered parking lot is required, please inquire with our Guest Services Team at info@quincerestaurant.com and we can make arrangements.



What is the corkage charge?

We kindly ask that guests do not bring in wine currently available on our wine list. Our policy is $100 corkage per bottle with a limit of two bottles up to 750ml, or one magnum-sized bottle at $200.



Are private dining options available?

We offer several options for private dining with accommodations for groups both large and small. In addition, we are available for off premise and catered events to bring the Quince experience to a location of your choosing. Please contact our Private Dining and Events team to create a memorable experience for you and your guests. Events@quincerestaurant.com



Do you offer gift cards?

Yes, we offer gift cards available for purchase here

For any questions, or assistance in redeeming your gift card for a reservation purchase, please contact our Guest Services team. Info@quincerestaurant.com